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SOIVA Player requires a stable internet connection. If the connection is unavailable or unstable, playback may also be interrupted. First, check that your internet connection is working properly, for example with a speed test. It’s also a good idea to verify that your audio system is functioning by playing music from another app or device as a test.

By clicking or scanning the QR code above with your phone’s camera, you’ll open a WhatsApp connection to SOIVA’s support team. You can leave a message or a voice message, and we’ll get back to you as soon as possible.